Volunteers - Potato Shed

Position description for the Potato Shed voluntary role.
Position title: Potato Shed Volunteer
Division: Investment & Attraction
Department: Arts & Culture
Reports to: Operations Officer/Venue Manager
Date: April 2017

The Potato Shed provides a vibrant arts complex that serves as a multi-purpose arts and cultural centre for joint use by Bellarine Secondary College, St Ignatius College and the regional community.

The facility consists of a black box theatre - seating 250, studios, practice rooms, green room, dressing rooms, foyer, box office and kitchen.   The Potato Shed is utilised for classes - dance, drama, yoga, performances, multi-arts festivals, art exhibitions, outdoor events, meetings and conferences.  The venue offers a range of spaces both indoor and out - to suit a multitude of needs.

The Potato Shed Volunteer plays an important role by providing excellence in customer service to patrons at the Potato Shed and offering appropriate service and information during events and productions.


Position responsibilities

Key responsibilities

  1. Assist in the sale and service of food and drinks before, during and after events as follows:
    • Set up kiosk / bar for sale of items before shows and during interval.
    • Set up tea and coffee stations where required at events
  2. Clean and tidy kitchen including loading and unloading of dishwasher.
  3. Work closely with staff and other volunteers to ensure foyer and theatre are set up as required.
  4. Be the venues “eyes and ears” and advise venue staff if problems have arisen or need to be addressed.
  5. Assist in the general cleanliness of the venue before, during and after events / shows.
  6. Usher patrons to seating once show starts and man door during show.
  7. Refer enquiries to the appropriate staff member.
  8. Maintain knowledge of the venue and season program and an understanding of the key partners Bellarine Secondary College, St Ignatius College and City of Greater Geelong.
  9. Maintain a knowledge of the venue and season program.
  10. Assist with set up, pack up and the running of the venues major events.
  11. Adhere to Potato Shed Volunteer Procedures, Code of Conduct and to all Council’s policies and procedures relevant to this position.

Values

Our values represent who we are and who we aspire to be. They are the tools to create the workplace culture we want. We are all accountable for this.

  • Respect and encourage each other
  • Create a healthy and safe environment for all
  • Embrace new ideas and better ways to work
  • Make people the centre of our business

Risk management and Occupational Health and Safety responsibilities

  • Understand and comply with Council OHS policies, procedures and legislative requirements relevant to the position.
  • Perform work in a safe and appropriate manner.
  • Ensure behaviour does not discriminate, bully or harass others.
  • Take responsibility for own safety and that of others.
  • Proactively report any incidents, injuries, hazards or unsafe work practices.

The following general physical and functional requirements may apply to this position. Specific physical requirements will be attached if applicable.

  • Manual handling tasks.
  • Dealing with difficult clients and situations.

Key selection criteria

  1. Good communication and customer liaison skills.
  2. Pleasant personality and good personal presentation.
  3. Ability to attend on rostered day(s) and time(s).
  4. Be able to safely carry out all duties and responsibilities of the role.
  5. Current Working with Children Check.
  6. Experience or an interest in theatre would be an advantage.
  7. A Food Handlers Certificate and experience in basic food service would be an advantage.
  8. Creative skills would be an advantage.

Rostering

  • Rostering will be determined on by the season program and will alter as new shows are added to the program.
  • Volunteers will be contacted by phone or email to confirm rosters.
  • Regular meetings are held to discuss availability for upcoming events.

Additional information

  • Please be aware that public transport to the venue is limited, especially in the evenings when many events are held. Please consider your personal transport requirements and ability prior to applying for this position. 
  • You will need to supply the details of two referees - 1 personal referee and 1 professional referee if you have been employed within the last five years. Please supply names and contact details on your application form.
  • The City of Greater Geelong provides personal injury cover under our Personal Injury Insurance and therefore volunteers can work up to 90 years of age.
  • Animals and/or children cannot accompany volunteers.
  • It is vital that volunteers do not discuss their personal issues or home situations with anyone. Any issues regarding your own or a visitor’s health or wellbeing should reported to your Coordinator.

How to apply

Applications for this position should be submitted using our on-line form:


Register to become a volunteer  

Need to know more...

If you require further information regarding this position, please contact the Operations Officer at the Potato Shed on 03 5251 1998.


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Page last updated: Tuesday, 14 January 2020

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