Bookings can be altered free of charge up until the date indicated on the program guide.
The cancellation date is indicated on the program guide. After this date we operate on a booked care system and all days that are booked must be paid for.
Please check the cancellation date carefully.
All cancellations must be made in writing to the relevant centre location email address. Please complete the feedback section to advise us as soon as possible.
Non payment does not equate to a cancellation. Illness to parents or change of work plans is not accepted.
Please review our cancellation policy for further details (located in the Information for Parents section of the current Program Guide).