Rates overpayments

Overpayment of rates can occur at settlement of a property or simply by making a duplicate payment in error.

You can choose one of two options:

  1. Have the overpayment refunded - if you would like the overpayment refunded this can be arranged for you via EFT.
    This will take about 1-2 weeks to process.
  2. There is a $30 refund fee on all accounts excluding pensioners and supplementary valuations.
  3. If you have paid via Credit Card it can be deposited back into your credit card.
    Contact our Revenue Department to select this option.

The credit amount can remain on your rate account if this suits you better.

Page last updated: Friday, 10 September 2021