Ways to pay your rates notice

You will need to make payment by certain dates, depending on the payment option you choose.

Option 1: Payment in full

If you choose to pay your rates in full, the due date for payment is on or before 15 February each year.

For payments not received by the due date, penalty interest will be charged at 10% per annum (as set by the State Government) until they are paid in full. It is the ratepayer’s responsibility to ensure payment is made on or before 15 February.

Option 2: Payment in four quarterly instalments

If you choose to pay your rates by instalments, the first instalment amount must be paid in full by 30 September.

Part payment of the first instalment will not be recognised as an instalment payment.

Any payment received after the initial due date of 30 September will be accepted as a part payment of the total amount (stated on your Rates, Valuation & Charges Notice).

You will not be an instalment payer and the balance will be due to be paid on or before 15 February.

Remaining instalment amounts must be paid in full by the following dates:

  • 2nd instalment due by: 30 November
  • 3rd instalment due by: 28 February
  • 4th instalment due by: 31 May

Any instalment payment received after the due date will be charged penalty interest at the rate of 10 percent per annum (as set by the State Government) from the due date until the overdue instalment amount is paid in full.

If you do not pay your rates by the due date, and do not contact us to make an arrangement, the City may take action to recover any overdue amounts without further notice. Costs of recovery, including legal action, may result in additional charges to ratepayers.

Payment by direct debit

Find out about our direct debit payment options.

Rates by email

Sign-up to get your rates notice emailed to you.  The sign-up is quick and painless - but you'll need a recent rates notice handy to complete it online.

Page last updated: Friday, 2 July 2021