Vehicle registration numbers
Accessing and using registration numbers for compliance purposes is a normal, legally-approved process.
Any infringement must always list a registration number.
The difference now is that we are linking the registration number with the payment technology to determine payment and overstay, rather than walking from car to car to observe such transactions.
We will not be collecting or disclosing any of your personal information.
No more displaying your paid ticket
The technology eliminates the need for you to display a ticket in your vehicle.
This will reduce the environmental impact caused by paper waste and minimise the inconvenience of returning to the car to display the ticket.
Incorrect registration numbers
Our officers will use discretion in issuing fines where it appears a genuine mistake has been made.
You can lodge an appeal to your infringement if you believe you should not have been fined.
Time left to park
If you paid using a parking meter, you can check how much time you have left by entering your number plate into any parking meter.
If you paid using the app, you can check your remaining time on the app, and top up remotely.
Moving your car
You can move your car to another parking bay and use parking credit which hasn't expired, as long as the same tariff applies in both bays.
Returned Service Personnel
We will continue to support returned personnel who have served in active military service by providing a permit that waives any fees associated with parking in central Geelong.
Appealing a fine
Parking transaction details are contained in the parking meter software.
If you believe you should not have been fined and lodge an appeal, our Internal Ombudsman will be able to access saved information about the parking transaction for your vehicle registration to review your appeal.
Paying for parking
You will continue to have multiple options in paying for your parking session including coins, card and app.
Pay-by-phone apps
You can use apps by EziCom or EasyPark.