City has engaged Australian organisation Swift Digital to deliver digital
communications for Swim Sport and Leisure members from 1 January 2021.
This new system will enable the City’s
Leisure Services team to communicate digitally with members about offers and
centre updates, in a safe and secure way.
The system will also allow members to
make bookings online and update their own contact information, making Swim Sport
& Leisure membership easier and more convenient.
City’s Director of Community Life, Robyn Stevens said the new system would
greatly improve the service level for Swim Sport and Leisure members.
ability to book online and receive information digitally is the preference for
most of our members, so we look forward to being able to deliver these options
from next year,” Ms Stevens said.
response to community feedback and privacy concerns in early 2020, the City
deferred plans for a new Swim Sport and Leisure digital communications service
provider, in order to further investigate secure digital service providers.
Swift Digital strictly follows
Australian security and data protection standards, using processes and controls
that align with Australian industry best practice.
All data stored will stay on shore in Australia
and will be handled in compliance with the Privacy and Data Protection Act
2014 (Vic). Data that is stored will be limited to information that is
required to maintain and manage memberships, such as name and email address.
members can be assured that our service provider is an Australian organisation
that uses processes and controls that meet
Australian industry best practice,” Ms Stevens said.
“The introduction of this new system is part of our commitment to
continually seek to enhance our services for Swim Sport & Leisure members.”
For more information about Swift
Digital, please visit www.geelongaustralia.com.au/ssl
information will also be directly mailed to all current members.