We will investigate all reports made of unsafe condition,tripping and fire hazards on nature strips and rectify where appropriate.
We are not responsible for tripping hazards or damage on nature strips that has been created by another service provider. These should be directed to the particular service provider.
If it is unknown as to who caused the damage, please contact our Customer Service Team.
When you report a tripping hazard or damage to a nature strip you will need to:
Report hazard/damage on a nature strip
- describe the issue
- advise the location of the issue - you may prefer to select the address by dragging the map marker
- attach any images and
- if you would like feedback, tell us:
- your name
- your contact email or phone.