Home Care Packages Program

We are an approved provider for the Commonwealth Government’s Home Care Packages Program.

Home Care Packages Program

The Home Care Package (HCP) Program helps older Australians to live independently in their own home for as long as possible.

There are four package levels which are structured as follows:

Level 1 supports people with basic care needs
Level 2 supports people with low-level care needs
Level 3 supports people with intermediate care needs
Level 4 supports people with high-level care needs.

Each level of home care package provides a different subsidy amount, determined and paid for by the Federal government. This amount is held by the government and your provider will use that fund at the end of each month to pay for your services and supports.

The money provided in your HCP contributes to the total cost of delivering care to meet your individual needs. It is also expected by the government that you will contribute to the cost of your care where your personal circumstances allow.

Finding a Home Care Package Provider in our Community

There are many Home Care Package Providers in the Greater Geelong region. We encourage you to use the Find A Provider function on the My Aged Care website to find a suitable provider.

Quality of life

Living at home is much more than just keeping your house clean and tidy. Our service aims to enrich your life and draws upon an extensive list of services through our preferred provider network, for example:

Home visiting services – Podiatry, Occupational Therapy, Physiotherapists
Support Services – showering and dressing, home care, social support, respite, shopping assistance
Orthotics
Basic Gardening services to keep the yard safe and maintained
Transport
Food preparation
Aids and equipment assistance – Walking sticks, shower chairs, handrails
Planned activity groups and socialisation programs – Men’s shed

Our Care Managers are experts in helping our HCP clients to understand how to use their HCP support appropriately to maximise independence and support to live at home – or similar.

Fees

We do not charge a basic daily care fee for services provided unless a client is exceeding the funding they are provided within their allocated Home Care Package. However, a client may need to pay an income tested fee as established by the Centrelink income assessment.

Learn more about fees

Eligibility

To determine if you or a loved one is eligible for a Home Care Package the steps are:

Contact My Aged Care on 1800 200 422 or via the accessing home care page on the My Aged Care website. This is the only way to enter and register for a Home Care Package.
An assessment will be organised by My Aged Care and the ACAS team
If eligible, there can be a wait time until a Home Care Package becomes available.
When a home care package becomes available you will receive a letter from My Aged Care to let you know you have been assigned a package. The letter will set out the level of home care package that has been assigned to you and include a unique referral code.
With this referral CODE you can contact The City Of Greater Geelong and discuss your options to be cared for by our team of experienced staff and to see if we are able to provide your package.
If you are interested in learning more about this, or would like to discuss our Home Care Package Program, please contact one of our very experienced Care Management Officers.

Benefits

You are provided with the direct contact details of your Care Manager
We have been at the forefront of providing of high-quality aged care services to the Geelong region for over 30 years.
Easy transition in services and supports.
All packages are consumer directed care, which means that we work in partnership with you to assess your needs, and you choose who provides your care.
The main goal of providing services is to assist you to remain living at home.
Our Home Care Packages Program draws on our extensive experience in providing aged care services in the Geelong region, providing access to our highly trained and experienced pool of Community Care Workers, which you may already be familiar with through our Commonwealth Home Support Program.

This program is funded by the Australian Government Department of Health.