Client rights and responsibilities

It is important that you are aware of your Rights and Responsibilities as a service user with Community Care.

If you are a service user of the:

  • Commonwealth Home Support Program (CHSP) or the Home Care Packages Program please access the My Aged Care website for clients 'Rights and Responsibilities' information and 'Schedule 2 User Rights Principles 2014 (amended 27 February 2017)' of the Aged Care Act (1997) which can be found on the Department of Health, Ageing and Aged Care website for further rights and responsibilities information
  • Home and Community Care Program for Younger People (HACC PYP) please access the Department of Health (Victoria) website for 'User Rights and Responsibilities' information in English and other community languages.

Supported by the Australian Government Department of Social Services. Visit the Department of Social Services website for more information.

The City of Greater Victoria State Government logoGeelong acknowledges the support of the Victorian Government.

Page last updated: Thursday, 17 October 2019