Sometimes residents are concerned about the aesthetics of neighbouring houses and properties.
There is a distinct difference between an unsightly property and hoarding.
Hoarding is defined by the Department of Health as '...the persistent accumulation of and lack of ability to relinquish, large numbers of objects or living animals, resulting in extreme clutter in or around premises.'
Complaints about unsightly or untidy properties are handled by our Amenity Officers within our Local Laws Department.
More information is available at the Department of Health website.
Concerns about residents hoarding can be referred to our Environmental Health Unit on 03 5272 4411.