Freedom of Information

The Freedom of Information (FOI) Amendment 1993 Act took effect in Local Government on 1 January 1994.

In essence, it gives members of the public a legal right of access to documents in the possession of the Council and its Officers, which were created or received after 1 January 1989.

The protection of the public interest and private and business affairs may cause some documents to be exempted from access.

Freedom of Information Act principles

The Freedom of Information Act has four basic principles:

  1. The public has a legal right of access to information

  2. Local governments are required to publish information concerning the documents they hold

  3. People may request that inaccurate, incomplete, out-of-date or misleading information in their personal records be amended

  4. People may appeal against a decision not to give access to the information or not to amend a personal record

Freedom of Information requests

A Freedom of Information Access request must be accompanied by a non-refundable application fee of $28.40.


Or download a hard copy form below to complete.

Further charges may be incurred, which can include the cost of accessing the information (that is: retrieval from storage) and photocopying.

Additional fees

Per hour search fee
Per quarter hour supervision time
Photocopies - per copy:  
A4 single sided


  • Costs for various Certificates provided by Council are set by the State Government.

  • If the charges are not paid, the information will not be provided.

On receipt of your request, we must make a decision within 45 days. Where a decision is made to refuse or defer access, you will be notified in writing of the reasons for the refusal and the procedures available to appeal the decision.

Appeals procedure

If a Freedom of Information request is denied, the applicant can appeal against the decision. Appeals must be lodged within 28 days of the issue of the response by Council and should be addressed to:

FOI Commissioner
P O Box 24274

Need to know more...

For all enquiries to access information available to the public, further information on the FOI Act and procedures please contact the City's FOI Officer on 03 5272 4925.

Page last updated: Thursday, 30 November 2017