Food and Health Renewal - what if I haven't received mine?

The renewals will be sent by email rather than in the post. The renewal notice and certificate are attached to the email as a PDF document.

If you have not received your renewal and certificate by the end of January, you should:

  • Check your spam or junk folder – some public email accounts like hotmail, yahoo and gmail treat all PDF as spam 
  • Check all the email accounts you may have told Council about. We have sent the email to the registered proprietor’s email address that was given at time of registration or when you have updated this with us.

If you still believe you have not received it then Contact us.

You may be entitled to a refund of the 2020 Food Renewal Registration as part of the City of Greater Geelong Business Support package for COVID-19 – you can lodge an application.


Page last updated: Thursday, 25 November 2021