Food and Health Renewal - what if I haven't received mine?

The Food and Health renewals are sent by email.

The renewal notice and certificate are attached to the email as a PDF document.

If you have not received your renewal and certificate by the end of December, you should:

  • Check your spam or junk folder – some public email accounts like hotmail, yahoo and gmail treat all PDF as spam 
  • Check all the email accounts you may have told Council about. We have sent the email to the registered proprietor’s email address that was given at time of registration or when you have updated this with us.

If you still believe you have not received it then contact us.



Page last updated: Monday, 9 May 2022