A simple process for accepting lost property should be developed prior to your event and communicated to staff at the information centre.
A lost property report should be completed with the following information:
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date and time it was found
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description of the item
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two staff members or volunteers should complete the lost property report with the person who found the item and place it in a secure place on site
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where it was found
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where will it be taken to post event (for example: back to the event organiser’s office)
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who found the property and handed it in (not mandatory if not a staff member or volunteer).
Tip: If it is an item of value (that is: wallet, purse, mobile phone, jewellery, and car keys) it is suggested that the property be taken to the nearest police station with a copy of the lost property report.