These points will help you when applying for a position:
Read the position description to ensure you have a good understanding of the position and selection requirements, including any physical requirements.
Contact the nominated Council representative if you have any questions about the role.
Click the ‘Start job application’ button and complete the online application form.
Ensure your cover letter is concise and explains your reasons for applying for the position.
For some positions you must provide a statement addressing the Key Selection Criteria (KSC) as outlined in the position description. See below for tips on addressing the KSC.
Ensure your resume is up to date and outlines your relevant employment and educational history.
You will receive an acknowledgement email on submitting your application.
Please take care with your application – once you have submitted your application you will no longer be able to make changes to it. If you need to make any changes, you’ll need to submit another application.
Addressing the Key Selection Criteria (KSC)
The KSC are listed in the position description. They detail the skills, experience, knowledge, qualifications and qualities an individual needs to effectively perform the position. They are used right throughout the recruitment process to identify the right person for the position.
In addressing the KSC it helps if you can:
- provide evidence of how you meet the KSC through relevant examples;
- be specific;
- include an outcome or result.
It may help to use the STAR model:
Situation - outline a specific situation where you demonstrated the criteria.
Task - describe what you did.
Action - describe how you did it.
Result - describe the outcome or result.
You need to be concise, but supply enough detail to be clear. It is essential that you keep focused on answering the specific requirements of each criteria. 2-3 paragraphs is generally sufficient for each criteria.
Here is an example:
Criteria: Excellent written communication skills
As Community Liaison Officer at XYZ organisation I was responsible for keeping all community members up to date with changes to legislation. A survey of community members showed that only 45% felt they understood legislation changes. I created a weekly Fact Sheet to provide information on the changes, which was emailed to members each Friday. This provided a brief summary of changes, with dot points of how each change impacted our operations. I used plain English and avoided jargon where possible. A follow up survey showed that 75% of members understood the changes 3 months after the implementation of the Fact Sheet.
Let's break this down:
Situation: As Community Liaison Officer at XYZ organisation I was responsible for keeping all community members up to date with changes to legislation. A survey of community members showed that only 45% felt they understood legislation changes.
Task: I created a weekly Fact Sheet to provide information on the changes, which was emailed to members each Friday.
Action: This provided a brief summary of changes, with dot points of how each change impacted our operations. I used plain English and avoided jargon where possible.
Result: A follow up survey showed that 75% of members understood the changes 3 months after the implementation of the Fact Sheet.
Not all KSC will require a STAR response. For example, if the criteria is related to holding a particular qualification or licence, it is enough to state you have the qualification/licence and provide a copy at interview (unless requested to provide a copy with your application).
Here is an example:
Criteria: Tertiary qualification in Human Resources
I have a Bachelor of Arts (Human Resource Development) from Monash University. This was completed in 2009.
Here are some other tips for addressing the KSC:
- Make sure you have addressed all aspects of the criteria.
- Use positive language.
- Check your spelling and grammar.
- Use plain English and avoid jargon where possible.
- Proof read to make sure you are being clear about your capabilities.
The selection process
Timeframes for the selection process differ depending on the number of applicants and the type of position. As a guide, if you are shortlisted you should normally receive a phone call inviting you to an interview within 2 weeks of the closing date. We aim to notify all candidates of an outcome within 6 weeks of the closing date.
Preparing for an interview
The interview panel will usually be made up of 2-3 people and be up to 1 hour in duration. You’ll be asked to talk about your skills and experience as they relate to the role – it’s a good idea to go back over the key selection criteria in the position description and think of real life examples of how you have displayed each required skill.
Please let the recruiting officer know if you have any special requirements for the interview or require assistance of any kind.
Please bring copies of any required qualifications or licenses with you, including Working with Children checks and recent police checks.
Pre-employment checks and requirements
A minimum of two professional referees must be provided throughout the selection process. These should be people who have supervised you and can talk about your skills and experience. The selection panel will advise you if they require further or alternative referees to be provided.
Please note that all applicants must have the right to work in Australia and will need to provide evidence of this during the selection process.
You will be advised of any other pre-employment requirements, such as a pre-employment medical, Police check, or Working with Children check.
If you are successful
If you are the successful candidate you’ll be verbally offered the position – if you accept you will receive a formal letter of offer and relevant employment paperwork. A three month probationary period applies to most appointments and positions with the City.
Equal Opportunity Employer
The City is an equal opportunity employer and values the contributions a diverse workforce can bring to the community.
All employees are appointed on merit and in a fair and equitable manner regardless of age, employment activity, gender identity, disability, industrial activity, lawful sexual activity, marital status, parental status or status as a carer, physical features, political belief or activity, pregnancy or breastfeeding, race, religious belief or activity, sex, sexual orientation, or personal association (whether as a relative or otherwise) with a person who is identified by reference to any of the stated attributes.
We welcome applications from all suitably qualified and experienced candidates, including those with lived experience.