Report drainage or flooding issues

You can report a blocked drain, street drain issue or a flooding issue. 

Street drainage or flooding

When you report a street drainage or flooding issue, you will need to:

  1. Provide the details of the issue, such as:
    • blocked drain
    • street drainage
    • flooding
  2. Advise the location of the issue - you may prefer to select the address by dragging the map marker
  3. Attach photos if available
  4. If you would like feedback, tell us:
    • Your name
    • Your contact email or phone number
Report a blocked drain or flooding issue  

Private property

When you report a private property flooding issue, you will need to:

  1. Provide details of the flooding issue
  2. Advise the location of the issue - you may prefer to select the address by dragging the map marker
  3. Attach photos if available
  4. Advise us if you live at this location
  5. Tell us your name
  6. Provide your contact email or phone number.

Report a private property flooding issue  

Alternatively, you may wish to contact our Customer Service Team about either issue.





Page last updated: Wednesday, 28 February 2024

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