Barwon Health

Carer Gateway

Carer Gateway is an Australian Government program providing free services and support for carers.

If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, then Carer Gateway can help you.

The Australian Government works with a range of health and carer organisations across Australia, known as Carer Gateway service providers, to deliver services to carers no matter where they live in Australia.

Carer Gateway provides many services to support carers in their caring role, including:

  • in-person and online peer support groups
  • tailored support packages to help with accessing planned respite, transport services, and more
  • in-person and phone counselling
  • in-person and online self-guided coaching
  • online skills courses to support your wellbeing and understanding of legal responsibilities relating to the caring role
  • access to emergency respite if you suddenly find you can’t provide care, for example if you become ill or injured.

Listing details

Address: Wadawurrung Country, 104-108 Bellarine Highway, Newcomb 3219 VIC Australia
Organisation type: Government
Service area: City of Greater Geelong
Website: www.carergateway.gov.au
Facebook: www.facebook.com/carergateway

Phone: 1800 422 737

Referral: Call us or visit our website to request a call back.
Eligibility: Carer Gateway is for anyone who is an unpaid carer. Whether you are receiving a government carer payment or not, all carers can get support through Carer Gateway. You may be an unpaid carer if you are providing care and support to a family member or friend with disability, a medical condition, mental illness, or someone who is frail due to age. Carers can be any age. Carers can provide any type of care – some carers provide support 24 hours a day and help with daily living, while other carers provide fewer hours of support and help with occasional transport or cooking. Some carers provide support to someone who doesn’t live with them. For example, the person they care for may be living in an aged care home. You don't need to be a new carer to use Carer Gateway services – any carer can use the services at any time in their caring journey.