We have collated a range of information to assist tenants to
safely return to the City’s community facilities, in line with the Victorian
If you have any further questions or concerns, our Community and Recreation Team is
on hand to provide you with specific and individual support.
Contact our the team via email at [email protected]
Completing a COVID Safe Plan
This information sheet will assist you to complete a COVID Safe Plan.
All open businesses and services must have a COVID Safe Plan in place.
Victoria's Restricted Activity Directions
Statewide directions place restrictions on businesses and
other organisations, and limit recreational, cultural and entertainment
activities. They can be viewed at the Department of Health and Human Services (DHHS) website.
We can provide you with a range of signage to assist with mask-wearing, hygiene and physical distancing measures (see RELATED DOCUMENTS at the base of this page).
Further advisory posters are available for printing via the DHHS.
You can download the COVIDSafe app posters at the Safe Work Australia website.
How many people can we have in an indoor or outdoor space?
The density quotient of a single undivided indoor space is the number calculated by dividing the
total area of the space (measured in square metres) by four.
Example: if an indoor space is 8.5 metres long and 4.5
metres wide, its total area is 38.25 square metres. Its density quotient is
9.56, so no more than 9 people would be permitted to be in the indoor space at
the same time.
Further patron caps and restrictions may also be in place for your business or service. Information on your industry's restrictions can be found at the DHHS website.
Physical distancing requirements
You can consider placing floor decals or stickers 1.5 metres
apart, to comply with physical distancing requirements.
can be found at the Safe Work Australia website.
You must take all reasonable steps to ensure that:
- frequently touched surfaces are cleaned at least twice on
any given day;
- surfaces are cleaned when visibly soiled;
- if an event is to occur, a reasonable period of time has
elapsed since the conclusion of any earlier event to allow for cleaning in between
the events; and
- surfaces are cleaned immediately after a spill on the
You must wipe the surface with a disinfectant:
- by a
manufacturer that carries a product label stating that the disinfectant has
anti-viral properties; or
- made by a
person according to instructions issued by the Department of Health and Human
Further information about sanitisation can be found at the Safe Work Australia website.
Australian Government Department of Health
Department of Health and Human Services
Visit Neighbourhood Houses Victoria for more information.
The organisation has a Sector Response: COVID19
and Neighbourhood Houses document that contains advice,
information and support available.
The DHHS also has a COVID-19 Plan for the Victorian Neighbourhood House Sector.