Local Government Community Satisfaction Survey

Each year the Victorian Government undertakes a survey on behalf of all local councils to measure the community’s perception of our performance over 12 months.  

Our Local Government Community Satisfaction Survey occurs quarterly and involves a total of 600 telephone interviews, conducted by an independent research agency.

All responses and details remain confidential and are not shared with the City – we only see the overall results.

For more information on this survey, please go to Community and Customer Satisfaction Surveys

If you have any questions, please contact Customer Service on 03 5272 5272.

Page last updated: Thursday, 10 August 2023