Contact City of Greater Geelong

03 5272 5272
Business hours: 8:00am to 5:00pm, Monday to Friday

Request or report

For other issues

Submit a general enquiry

Postal address: Wadawurrung Country, PO Box 104, Geelong, Vic 3220

Other Languages
Other languages
Translating and interpreting service

For emergencies to do with City property or services out of normal business hours, phone 03 5272 5272. Calls will go to our out-of-hours service for response as soon as possible.

Always dial 000 in a life threatening situation or time critical emergency.


Customer service locations 

Three Customer Service Centres are open for in-person service on weekdays.

Address Open hours
Wurriki Nyal
(Our new headquarters)
Wadawurrung Country, 137-149 Mercer Street, Geelong.

View on map
Monday to Friday

8:00am to 5:00pm
Corio Shopping Centre Wadawurrung Country
Corner Bacchus Marsh and Purnell Roads

View on map
Monday to Friday

9:00am to 5:00pm
(inside the library)
Wadawurrung Country
10 Wyndham Street

View on map
Monday to Friday

9:00am to 5:00pm


Tourism enquiries visit the Tourism Greater Geelong & the Bellarine website.

National Relay Service (NRS)

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS) and ask for 03 5272 5272:

National Relay Service
  • TTY users can phone 133 677
  • Speak and Listen (speech-to-speech) users can phone 1300 555 727
  • SMS relay users can message 0423 677 767

Note: Area code must be included for each call.

For a full list of NRS call numbers, visit National Relay Service call numbers.

Help improve this website - take the short survey.