Friendly business support team hit the streets

Friday, 3 December 2021

Our COVIDSafe Business Support team have been busy helping local hospitality and small retail venues to trade within the current health restrictions.

Business support officers are visiting local hospitality and small retail venues in our region, providing information for businesses on how to keep their staff, their business and their customers COVIDSafe.

Our friendly business support officers are working with local hospitality businesses, community venues and small retailers – including hairdressers, butchers and milk bars – to ensure they can stay COVIDSafe, while also delivering a wide range of information on COVIDSafe practices to the community.

The officers are available to print and deliver COVIDSafe resources and signage in multiple languages and can also support businesses to register and print QR codes, assist with COVIDSafe signage and plans, check-ins and a range of other resources and business support. 

They will provide information to our diverse community on the importance of complying with COVIDSafe practices, including information delivered in community languages.

The City has received funding under the State Government $7 million Local Government Business Concierge and Hospitality Support program.

Find out more about how our Business Support Officers can help, or email [email protected].

Support from the State Government is available through the Business Victoria hotline on 132 215.


Mayor Stephanie Asher

Now that restrictions are easing and we’re coming into the summer festive season, we want to help businesses make the most of the trading conditions.

Our team is here to help businesses safely welcome back customers and provide businesses with the tools they need to trade safely within the current restrictions.

Businesses are motivated to meet the restrictions and having our officers out on the streets means we offer personalised support.


Councillor Eddy Kontelj

With these new-found freedoms we are really looking forward to the community enjoying the festive season in a COVIDSafe manner, and businesses experiencing a bumper holiday period of trading.

Businesses have really done the hard yards over the past several years, so this program is all about making it easier for businesses like cafes and restaurants to meet the current restrictions.

Our team can provide suggestions for businesses to manage the challenges of navigating through the COVIDSafe requirements.





Page last updated: Friday, 3 December 2021

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