Arrange bins for new residences

When you build a new house, unit or townhouse you will need to let us know so that we can deliver your waste bins to your property.

Ordering before you move in

You can order your bins two to three days before you move in.

We do not deliver until you move in because the bins may be stolen.

Standard service

Each property is provided with one each of the following as our standard service:

  • household waste (red lid bin) - 140 litres
  • recycling (yellow lid bin) - 240 litres (120 litres for units and townhouses)
  • garden organics (green lid bin) - 240 litres (120 litres for units and townhouses).

Find out your collection day at your new home.

Requesting bins for the first time

When you contact our Customer Service Team you will need to tell us your:

  • name
  • contact details
  • new residence address
  • moving in date

Delivery should be within two to three working days and will only be to occupied premises.

Bins will be left on your nature strip for you to put away inside your property.

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Page last updated: Thursday, 29 October 2020