Report a stickered residential bin

If your bin has been stickered complete the following steps.

When you report a stickered bin issue, we need to know:

  • the reason why your bin could not be emptied today (please correct the issue before leaving the bin out again for collection)
  • where the bin is currently located
  • your address
  • your name and contact details.

You will need to correct the problem before the bin can be emptied.

Contact us.

Reasons your bin/s are stickered

Reason What you need to do
No clear access to the bin Move it so it is clear of all obstacles
Bin is too heavy Remove some material from the bin
Bin is overfilled Remove some material from the bin
Bin contained non recyclable products Remove materials
Bin contaminated with plastic bag or other material Remove contaminated materials

Use our recycling guide to find disposal options for a wide range of items.

Page last updated: Tuesday, 5 April 2022