We would like to acknowledge Maroondah City Council for their assistance in producing this information.
Deaf and hard of hearing
Auslan assistance to maximise the ability of people who are deaf or hard of hearing to find work and assist to achieve workplace independence. They also provide deaf awareness training for employers.
Telephone access service providing phone solutions for people who are deaf or have a hearing or speech impairment.
This is the primary source of reference, referral, advice and support for people with a hearing impairment or who are deaf. Expression Australia works with a variety of agencies and government departments. Services include Auslan interpreting, audiology services through hearservice clinics, duty and case management services, employment services through Senswide employment offices and Shared Supported Accommodation services. They also provide information and newsletters to the Deaf and hearing impaired community as well as guest speaker programs delivered in Auslan.
Suppliers of hearing augmentations systems, hearing loops and assistive listening devices.
This service is part of a state wide Communication Access Network based at EACH in Bayswater. It is a community based Speech Pathology service for people with Complex communication needs. The service works to improve inclusion for people with communication difficulties and provides links to Speech Pathology services in the eastern metropolitan region.
Blind or low vision
Physical access and mobility issues
- consultation with businesses, public transport providers, state and local government regarding modifications, safety and accessibility
- assisting individuals to develop skills and strategies to access various parts of the community
- teaching individuals to use mobility canes and other devices to assist with safe navigation
- orientation and mobility services.
Text in alternative formats
For alternative formats such as large print, Braille, audio, electronic text:
Tricia Cooney Accessible Information Solutions.
Resources for working with colleagues who have vision impairment. Email or phone for free copies of 'Ten tips for a more accessible website’.
This program recognises businesses that are inclusive of people with disabilities. Successful businesses are given a window sticker acknowledging their commitment to accessibility. Nomination forms are available.
Information, resources, respite opportunities and educational programs for those affected by acquired brain injury.
Specialised support and training packages for workers with learning disorders. Also provides disability awareness training for employers.
Easy English Translation
Provides translation to Easy English for all written material and web information. Also provides training to develop written information for people with limited literacy skills.
Autism Spectrum Disorder
Conducts policy analysis at both a state and national level, provides a forum for members to communicate with each other and lobbies to support their interests. It also provides information to those caring for people with an Autism Spectrum Disorder.
Telephone 1300 598 272.
Irabina’s Teacher Consultancy Services offers training and support to families, schools, kindergartens and childcare centres.
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Creating an accessible workplace
Provides information, advice and workplace solutions for the employment of people with a disability, including:
information on the benefits of employing a person with a disability.
access to funding for Auslan interpreting and co-worker training
access to on the job support
information on workplace modifications and adjustments
advice on how to support an employee who becomes unwell with a mental health issue.
An independent, not-for-profit organisation working to increase awareness of depression, anxiety and related disorders.
DVD and Resource Kit help managers recognise the signs and symptoms of depression and anxiety in themselves and their employees and provide tips for addressing these Mental health issues.
Specialised support and training packages for employers and workers with Mental health issues.
A guide for customer service staff to help improve communication with customers affected by Mental health issues.
Helps workmates to understand Mental health issues and suggests ways to work with and support colleagues who may be affected.
Database of Accredited Access Consultants
For business, local government and community organisations. This database covers advisory, auditing, training, design, action plans, policy development, plan appraisals, and Australian Standards.
The Australian Human Rights Commission leads the implementation of the
Disability Discrimination Act 1992
This Act makes disability discrimination unlawful and aims to promote equal opportunity and access for people with disabilities. The website offers a range of information including:
- a brief guide to the Disability Discrimination Act
- disability standards and guidelines
- relevant legislation, how to lodge a disability discrimination complaint
- captioning and media access, internet access
- public transport.
The Communication Accessible Symbol
This symbol is used to indicate environments that are communication-friendly. It is similar to the wheelchair logo which indicates physical access for people with a disability.
Any organisation or business wanting to be accredited to display this symbol can contact Scope’s Communication Resource Centre. An audit will then be conducted by a person with a communication difficulty.
The Victorian Equal Opportunity and Human Rights Commission provides training, information on disability rights and access to education and services and information for employers.
National Relay Service (TTY information)
Emergency dial 000
- Vision Australia 2007 - Serving Customers who are Blind or Vision Impaired Fact Sheet.
- Australian Government - Australian Sports Commission. Communicating Effectively with People with Disability Factsheet.
- Queensland Government 2009 - Complex communication Needs Information Booklet.
This content is provided for information purposes only. While reasonable efforts have been made to ensure its accuracy at the time of publication, Greater Geelong City Council does not warrant its accuracy or completeness and readers should verify all information before relying upon it. Greater Geelong City Council does not accept any liability to any person or organisation for the information or use of such information which is provided in this publication.