Complex communication

Communication is always possible.
  • Use the person’s name.
  • Use gestures such as nodding, hand and facial expressions.
  • Keep sentences short and specific.
  • Communicate in an age-appropriate way.
  • Understand the way the person likes to communicate.
  • Provide options visually and verbally. For example, if you are offering tea or coffee, show a tea bag and a jar of coffee.
  • Understand that people can express their choice in different ways such as touching, looking, pointing, and sound or communications boards.
  • Be patient and avoid reading what a person is typing onto their communication device, wait for the device to speak on their behalf.





Page last updated: Monday, 6 May 2019

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