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Repair a Residential Waste Bin

If one of your bins needs to be repaired please complete the following steps.

You can Link will open in a new window Request a Residential Bin Repair Now.

You will need to tell us: 

  • Your name 
  • Your address and contact number
  • What type of bin needs to be repaired? (Red, Green or Yellow)
  • What is the size of the damaged bin?
  • What part of the bin is damaged? eg Wheel(s), Lid, Handle, Pin/s Axles, Join
  • The location of the the bin eg out the front, around the corner etc.
You will need to:
  • Put the damaged bin out now
  • Place it inside your property near the letterbox so that it can be seen
  • Allow five working days for the bin to be repaired.

Alternatively you may wish contact our Customer Service Team.

Common questions

Question
Bin repairs - can I still use my bin while waiting for it to be repaired?
Yes - you can still use your bin during this time.  Your bin can also be placed out for collection on the correct days.

Question
Bin replacement - will I be charged for a replacement bin?
We will replace a damaged residential bin at no extra cost.




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