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Repair a Residential Waste Bin

If one of your bins needs to be repaired please complete the following steps.

You can Link will open in a new window Request a Residential Bin Repair Now.

You will need to tell us: 

  • Your name 
  • Your address and contact number
  • What type of bin needs to be repaired? (Red, Green or Yellow)
  • What is the size of the damaged bin?
  • What part of the bin is damaged? eg Wheel(s), Lid, Handle, Pin/s Axles, Join
  • The location of the the bin eg out the front, around the corner etc.
You will need to:
  • Put the damaged bin out now
  • Place it inside your property near the letterbox or on the naturestrip so that it can be seen
  • Allow five working days for the bin to be repaired.

Alternatively you may wish contact our Customer Service Team.


Common Questions

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Bin repairs - Can I still use my bin while waiting for it to be repaired?
Yes - you can still use your bin during this time. 

Your bin can also be placed out for collection on the correct days.

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View Question
Bin repairs - How long do they take?
You will need to allow a minimum of five working days for our staff to repair your bin.

To provide easy and visible access to your bin it should be left just inside your property near the letter box until the arranged repair work has been carried out.

Put your bin out now as our bin repair man sweeps through the municipality in sections and outside of business hours.

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Bin repairs - What do you need to know?
We need to know the following information before we can arrange repairs to your bin:
  • Is your bin used for residential or commercial purposes?
  • What bin is needing repair ie red, green, or yellow lidded bin?
  • What is the size of the bin ie 120 or 240 litres?
  • Where is your bin place awaiting repairs ie beside letterbox or just inside driveway?

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Bin replacement - will I be charged for a replacement bin?
We will replace a damaged residential bin at no extra cost.

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