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Dispute Settlement Centre of Victoria
The Dispute Settlement Centre of Victoria (DSCV) helps people to resolve their own disputes.
The Dispute Settlement Centre of Victoria (DSCV) helps people to resolve their own disputes. Many disputes can be resolved through communication and negotiation, which can help to reduce costs, delays and legal action.
The Dispute Settlement Centre provides a free service and can offer advice and tips for dealing with matters yourself. The Centre also provides neutral, objective mediators to help you resolve disputes of any size or complexity.
The Dispute Settlement Centre can be contacted on freecall number 1800 658 528 or locally on 03 5215 8591 or you may like to use the Dispute Settlement Centre of Victoria website.
DSCV can assist with many types of disputes, for example:
- Air pollution and smoke
- Animal behaviour
- Body corporate issues
- Clubs and organisations
- Drainage and water runoff
- Family conflicts (but not family law)
- Fences
- Noise
- Parking and other issues relating to entry to your land
- Planning and environmental issues
- Problems with people's behaviour
- Shared households
- Trees and gardens
- Vehicle property damage (car accidents)
- Workplace conflicts
Services provided include:
- The Dispute Resolution Advisory Service offers advice over the phone about how to resolve disputes, or prevent them from occurring.
- DSCV mediation services can help disputing parties to talk through their issues and develop options for reaching an agreement.
- DSCV also provide community education, providing speakers to explain the service, or hiring out skilled trainers to train organisations in skills and strategies for dealing with people in conflict.
- DSCV mediator panel also has trained and authorised Koori mediators who meet the cultural needs of the Koori community.
- The 'disputeinfo' website has step-by-step guides to common dispute situations, and practical advice for resolving them.
You might also like to use The Law Handbook Online for information and assistance.
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