The customer service team can be contacted Monday to Friday and are ready to assist you with information on services and events.
We will help you whenever possible at the first point of contact.
Where assistance is needed from our specialised staff, we will put you in contact or arrange for the right person to respond to your enquiry as soon as is practical.
Phone
(03) 5272 5272
8.00am - 5.00pm, Monday to Friday
Fax (03) 5272 4277
(03) 5272 4973 (TTY only)
Our TTY facility is available between 8.00am and 5.00pm weekdays. For after hours assistance the national relay services will be used.
For any emergencies to do with Council property or services out of normal business hours, phone the usual number (03) 5272 5272 and the
call will be diverted to an
out-of-hours service
to be responded to as soon as possible. In a life threatening situation or time critical emergency always dial 000.
Online
General Enquiries
For information, help, make a comment or report a problem
Website
To make a comment or report a problem about this website
Email
If you need to send something with an electronic attachment please use contactus@geelongcity.vic.gov.au
Post
The City of Greater Geelong's
postal address is:
PO Box 104, Geelong, Vic 3220
ABN: 18 374 210 672
In Person
We have seven Customer Service Centres:
| Belmont: |
163 High Street |
|
Monday to Friday 9:00am to 5:00pm |
| Corio: |
Corio Shopping Centre
Shop 4k 83a Purnell Road |
|
Monday to Friday 9:00am to 5:00pm
|
| Geelong City Hall: |
30 Gheringhap Street |
|
Monday to Friday 8:00am to 5:00pm |
| Drysdale: |
18-20 Hancock Street |
|
Monday to Friday 9:00am to 5:00pm |
| Geelong West: |
153a Pakington Street |
|
Monday to Friday 10:00am to 2:00pm |
| Myers Street: |
131 Myers Street |
|
Monday to Friday 8:00am to 5:00pm |
| Ocean Grove: |
The Grove Centre
78 Presidents Avenue |
|
Monday to Friday 9:00am to 5:00pm |