The aim of the Home and Community Care Program is to provide a comprehensive and integrated range of support services for the frail aged, people with a disability and their carers.
Services are provided to assist people to be more independent at home and in the community and to assist carers in their caring role.
The Program is administered in accordance with the terms of the Home and Community Care Act 1985.
AGED AND DISABILITY SERVICES
Aged and Disability Services is a department of the Human and Cultural Services Division within the City of Greater Geelong.
Our staff are committed to the provision of quality care and operate according to the principles of the HACC National Service Standard Objectives of: - Access to services
- Information and consultation
- Efficient and effective management
- Co-ordinated, planned and reliable service delivery.
- Privacy, confidentiality and access to personal information
- Complaints and disputes
- Advocacy
OUR MISSION
To assist the frail aged and people with disabilities to maintain their independence in the community through a range of support services.
YOUR HOME - OUR EMPLOYEES WORKPLACE
Under the Occupational Health and Safety Act, the home where the care of a client is provided is a workplace. It is the responsibility of the occupier of the home to provide, as far as reasonable, a safe working environment for workers coming into their home.
OUR COMMITMENT TO YOU
Aged and Disability Services is dedicated to upholding the rights of all our clients and to providing the most appropriate services meeting the needs of individuals, and their carers. We commit to provide services in a timely, empathetic manner and to assist you to make well informed choices regarding your care. We understand your desire to continue to live in the community and commit to assist you by providing relevant services meeting your needs. An interpreter can be provided during assessment if required. Our staff value your feedback and are concerned with ensuring that all complaints and compliments are responded to appropriately.
ELIGIBLE CLIENT GROUPS
People eligible to receive a HACC service are frail older people, people with physical, functional, sensory, intellectual or psychiatric disabilities, people with acquired brain injury, carers and families living at home in the community. Services are provided on the basis of eligibility and assessed need.
SERVICES PROVIDED
Aged and Disability Services provide the following HACC services - Assessment and review
- Home care
- Personal care
- Respite services
- Food services
- Property maintenance
- Care management
- Victorian Senior Festival Geelong (Management)
- Senior Citizens Centre (auspice assistance)
YOUR PRIVACY IS IMPORTANT
The City of Greater Geelong is committed to the continued protection of your personal information. We collect your personal information to provide and improve our services to you and to fulfil our statutory obligations. You will be informed at the time of your assessment as to what information is required and how it will be used to meet your needs.
FOR FURTHER ASSISTANCE PLEASE PHONE 5227 0270.
|  Croatian
 Dutch
 German
 Greek
 Italian
 Macedonian
 Maltese
 Polish
 Russian
 Spanish
 Ukrainian
|
