MEALS

The meals provided by food services will consist of:

• Orange/apple juice (no added sugar)
• Soup
• Main course
• Dessert

PAYMENT

An account will be sent to you from the City of Greater Geelong each month. Accounts can be paid at Customer Service Centres or your local Post Office

CHANGES, SERVICE REQUESTS AND CANCELLATIONS

Service requests, changes or cancellations must be made a minimum of three working days prior to your scheduled meal delivery. Should sufficient notice of cancellation not be given you will unfortunately be charged for your meal. To cancel meals or make any other changes please phone 5227 0679 or 5227 0788 between 8.30am and 5.00pm

STORAGE OF MEALS

If you do not wish to eat all your meal at time of delivery, remove the portion that you wish to eat and place on a separate plate. Place the remainder in the refrigerator until needed.

DO NOT reheat a meal that has already been heated.
DO NOT freeze meals and always use by the expiry date.

DISPOSAL OF CONTAINERS

Clean foil containers can now be placed in the recycling bin provided by Council.

MEAL DELIVERY

To comply with food handling regulations you must be home at the time of delivery to receive your meal. Should you not be at home your meal will not be delivered and you will be charged for the meal. (waived in the case of an emergency) Staff and volunteers are unable to deliver meals separate to the delivery run.

IMPORTANT INFORMATION ON HEATING AND STORAGE

• Always keep your meal in the refrigerator until just before you are ready to eat it
• Cold desserts should be left in the refrigerator until just before your meal time
• Hot desserts require half the heating time of a main course

REHEATING CHILLED MEALS

Stove Top

• Soup should be placed in a saucepan and heated on top of the stove in the normal way or in a microwave oven (see below)

Electric Frypan

• Leave the lid on your main course
• Put one cup of water in the frypan. Place the main course in the frypan. Cover with frypan lid and simmer for 15-20 minutes

Gas or Electric Oven

• Set the temperature control at 200 Celsius (375 Fahrenheit) and preheat the oven for 5 minutes
• Leave lid on main course
• Place the main course on the centre shelf of your oven
• Heat the meal for 15-20 minutes on 200 Celsius (375 Fahrenheit)

Microwave oven

• Soup should be placed in a microwave safe container and heated for 1-2 minutes
• In order not to damage your microwave oven, you must remove the food from the foil container and heat it in a microwave safe container or on a plain china plate. Cover the plated meal with an approved type of cling wrap and make 2-3 holes in the wrap to allow steam to escape
• Heat your main meal for 3-4 minutes.

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